What's the big deal about fiber?

What makes fiber optic lines special is their ability to transmit a lot of data very quickly. Our daily lives on the internet involve sending and receiving a lot of data. This could be photos, video, texts, or music. Fiber makes it possible for that transmission of data to happen much quicker. This means quicker access to entertainment, education, or employment. It also means more people can use the connection at once, which is important as more of our daily activities move online.

Will having fiber automatically improve my internet?

Having fiber may improve the reliability of your connection because it's not as susceptible to different forms of interference. However, if your bandwidth isn’t adequate for your needs then you’ll still have a poor internet experience. If you’re subscribed to a 10 Mbps plan that isn't enough for your needs, and you stay at the same 10 Mbps after your location has been upgraded to fiber, then data is still going to be sent and received at that same speed. Your experience isn’t going to improve without a faster speed.

What commitment is required to register my address on connect.stratanetworks.com?

To demonstrate your interest in fiber, we ask that registrants commit to subscribing to our new Ultimate Internet package (or equivalent business package) for one year after receiving fiber. This commitment is important because it helps illustrate where the demand for faster internet is and where building fiber would be most effective.

How many times can I register?

Only one registration per household/internet connection is allowed. During the process of calculating the winning zones, any duplicate registrations will be identified and removed. If this occurs the zone progress towards the goal will decrease.

Who can register?

We ask that only users who are authorized to make account decisions register on this platform.

Why isn't my address included in the planned areas?

Building a fiber network is a tall order, and some areas are easier or cheaper to build than others. Some areas allow us to reach many more locations and impact more customers. There are a lot of reasons why a particular location might not be included in our immediate plans, but we want to know where the demand exists. If enough people indicate their interest, it may be able to influence our construction plans.

Why did my zone layout change?

A wide variety of factors come into play when building a fiber network. Sometimes new calculations require that an area be re-engineered. Occasionally a road construction project will require us to move our telecommunication lines, which then creates urgency in a particular area to make the upgrade to fiber and prioritize that location. The unfortunate reality is that plans must sometimes change. But now you can stay informed, watch the status of upcoming projects, get updates, and see where we are building next on connect.stratanetworks.com!

What are the different stages a zone goes through to get fiber to my location?

Fiber deployment can be grouped into three main stages: Initial Planning, Construction, and Final Installation. Initial planning is when the Engineering Department creates the CAD drawings and basic plans, permits are then obtained, and other resources are coordinated. During the construction stage our crews use various types of equipment to get fiber conduit into the ground and up to each location. This is also the stage when the main fiber lines are put into the conduit. Final installation is when Strata technicians contact each home or business to set up an appointment to get fiber installed inside the location. After that short visit from our tech you’ll be speeding down the information superhighway faster than you ever dreamed possible.